FAQ & TC's
Frequently Asked Questions

Terms & Conditions
  • All Gift Voucher values are valid for 5 years from date of purchase

  • Specific treatment vouchers are valid for 12 months, thereafter the purchase price paid for the voucher is applicable

  • Gift Vouchers can be partially redeemed

  • Gift Vouchers are not refundable

  • Gift Vouchers can only be redeemed by the named recipient, however you can regift your voucher to another recipient if you wish

  • Booking is essential and subject to availability

  • Any subscription or class block purchase must be redeemed for the duration on the voucher. Duration starts from the first booking made, an extension to the duration is not possible

  • Receipts for the purchase is available to the payee only

  • YOUtherapies usual cancellation policy applies to all booked appointments/classes

  • Bookings cannot be guaranteed with a particular therapist

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